Workflow Management Solutions
Nearly every business activity is a process. Our
aim to help you manage the automation, deployment and management
of your information processes. By doing so, we believe that we can
help you to manage the communication between your people, the integration
between your information systems and the interaction between your
people and your information systems. Ultimately, we believe this
is a critical area for any organisation wishing to ultimately improve
business processes through continuous assessment and review.
Managing information calls for more flexibility
and control today than ever before. It is not enough to structure
and index the data. There often has to be rules defined that govern
who does what and when with that data. The investment in such systems
is paid back through the enhanced levels of control and superior
management information from which decisions for improvement and
efficiencies can be made.
We can help you create powerful workflows for
automating and managing information processes. Workflows can be
initiated so that every job can be tracked from its initial brief
right through to completion and subsequent invoicing if appropriate.
Using workflows means that best practices can be adhered to, so
that for example, no work is released without the appropriate internal
approvals.
In addition participants in the process and automatically
receive everything they need, such as instructions, attached documents,
tasks and comments. And our solutions can give graphical representations
of active jobs giving the appropriate users full visibility where
that job has reached in the workflow/information process.
A complete audit trail of events is maintained.
This information can be used to create management reports on such
items as time taken to complete tasks, identification of bottlenecks,
resources used, and if appropriate, charging based on time taken
and resources used.
Some examples of how workflows can be used are:
 |
Document / artwork approvals
and distribution |
 |
Order Processing |
 |
Enquiry Research and Management |
 |
Contract Negotiation |
 |
Recruitment and other HR processes |
 |
Case management |
 |
Holiday requests and expense reclaims |
A web browser is all that is required to access
the information you need, thus a great many different operating
platforms can be supported including all versions of Windows, MacOS,
Unix and more - even hand held and mobile telephone devices.
|