The outlay associated with time and resource spent managing information and responding to enquiries is significant. This can be made even more complex, especially when information and staff resources are sited in multiple locations worldwide.

Incorporating industry standard technologies, we can move information automatically to the right person at the right time and present it in a timely manner as needed. We have scalable yet powerful solutions to help both requesters and researchers of information, whether working for smaller organisations or for large, complex, global enterprises

With our solutions, you can define who does what and when with information requests. The inclusion of functions such as instructions, documents, tasks and comment from other participants means that the status of active enquiries or research can be readily and easily tracked. With processes defined in an automated system, tasks can be better organised without manual intervention.

Some of the many key benefits include:

	The ability for managers and staff to prioritise and focus on identified projects.
	All requests that have been initiated or are in progress can be listed.
	Duplication of work can be immediately identified.
	Disproportionate workloads can be remedied.
	Requests can be easily transferred in cases of overload or absence.
	Status reports can be provided if the person handling the request is temporarily absent.
	Direct requests can be placed to the person in the best position to conduct and deliver specific research
	Experts in particular subject areas can be quickly located.
	Searches and sorts can be made on all previous requests, and requesters and/or researchers who have previously worked on topics will be surfaced immediately
	Cost evaluation and recovery

And, by keeping entirely within a web framework, access to information can be made available to any office or home as using a web framework gives a global 24/7 application available from any location or device.